Technical Support

Browse through some common questions that people ask us often. If you could not find the answer to your question, please feel free to contact our customer support team.


Q: Is your online order form secure?
Yes, it is 100% secure. Our secure server is at, a veteran ecommerce company specializing in software..

Q: Do you provide free technical support to your products?
Yes, just go to our contact us page to get prompt email support.

Q: What methods of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover, Visa Check Card, Eurocard and MasterMoney), bank/wire transfer, checks and money orders and PayPal.

Q: How does BIOS/CMOS Password Cleaner work?
BIOS/CMOS Password Cleaner tries to decode the password stored in BIOS and displays it for you. If it fails, it will set the BIOS to default state to remove the password in another way.